Booking staff for you next event has never been easier
Our booking process allows for quality, vetted staff at your fingertips
High-end service is our priority. Our recruiting process is designed to ensure that we bring on only the most qualified hospitality professionals.
Each application and resumé is carefully reviewed, and the most qualified applicants are invited to sign up for a video interview.
Applicants interview with members of the Tend team, and are asked questions around their stated experiences. We also utilize skill-based questions to test knowledge for each position.
We want to make sure that we are bringing on Tenders who have an unwavering positive attitude, a strong work ethic, and a passion for service.
Based on experience and responses during the interview, the Tender is graded out using our 20 skill and personality tags.
We believe that staffing is more nuanced than 1-5 stats, and these tags help us make sure we get you the right Tender for the job.
Before a Tender can work a shift, they must submit photos of themselves in the required attire, so we know that they have what they need to impress your guests.
Our booking form is designed to capture all the necessary information we need to successfully staff your event, without wasting your time. Or if you’re the detail-oriented type, you can leave as much information as you want.
You will immediately receive a copy of your booking request, and within a couple of hours a member of the Tend Concierge team will reach out to confirm your event and answer any questions you have.
Twenty-four hours before your event, you will receive the name and information for your Tender(s). Your Tender(s) will arrive as scheduled, prepared to work.
We know you don’t always need six hours of service. Tend allows you to book for any length of time.
There’s nothing more stressful than having last minute callouts for your event. Tend keeps staff on-call during busy periods so that we can offer help when you need it most. Contact a Tend Concierge at (310) 620-9620 if you’re ever in a pinch.
Our geographic scale allows us to provide locally sourced staff, so there are no travel or booking fees.
When you book with Tend, we maintain insurance and workers’ compensation policies to cover all of our Tenders.
We maintain a $2M general liability policy to cover you and our Tenders.
For clients and states that require it, we supply only W-2 workers to comply with local laws and regulations.
We can add your company as additionally insured to our policies at no extra cost.
All our our Tenders are covered by our $1M worker’s compensation policy.